FAQ

Q1. What is the MOQ?

One Set.

Q2. What is the Payment Term?

30% Deposit to be made After signing PI, 70% before shipment.

Q3. What is the Normal Product Time for Standard Design?

15 - 30 days after deposit received. Depending on the product, the production time is difference

Q4. Does Provide Basic Installation Tool?

We provide ropes to connect the PVC sidewall and fork for helping set up the frame.

Q5. Do You Provide Any Guidance on the Job-site?

We will attach the build instructions in your product package.

Q6. Where can I installed the Tent Structures?

Clear span tent structures can be installed without land permission and foundation unlimited. You can set up the tent on hard land, grassland, or sand land. Also, we will offer different fixation kit for your requirement.

Q7. How Long Will a tent Last?

In the reasonable using, the lifespan of the steel frame tent can last over 30 years and the PVC cover is guaranteed up to 5 years.

Q8. Can Tent Structure be Relocated?

All of our tent structures is designed into relocatable construction. For the seasonal and regional using, you can dismantle, store or remove the tent to any location. Also, our tent structures are allowed to be permanent building as sports center, industrial warehouse or exhibition hall.

Q9. Can I Expand the Tent Size or Replace the Accessories of the Tent Structures in the Future?

Sure. All of our tent structures and accessories are made into modularity. You can expand the tent length by adding bay distance (the distance should be in original length) unlimitedly. Also, the accessories can be replaced into a new one, we will offer affordable price of components replacement to our clients.

Q10. Have Oversea Rental Service or Buy Only?

For more economical solutions, we does not provide oversea rental service. Since we are the tent manufacturer, we offer factory price which without any extra fee like commission from trade company. So you will enjoy the most cost-effective product and tent solution from our company.

Q11. Where Can Products Ship to?

As the leading tent manufacturer, Our company offers door to door delivery service to any corner in the world. We have supplied our high-quality products to The US, UK, Pakistan, India, Malaysia, Singapore, Mid-east Area, Ireland, Romania and other 113 Countries shelter

Q12. What Kinds of Membrane Structures tent Will I Get From this company?

All of our structures are made with steel frame and totally waterproof PVC membrane. In addition, the tent structure is designed into clear span (without any interior column) and modular construction. Such kinds of structures will create the whole interior space for any occasion with a rapid installation.

Q13. What is the Standard Size of tent ?

Our company provides a variety of spans option for our clients. The width can be chosen from 3m (10ft) to 60m (200ft) with unlimited length (expanding by 3m or 5m bay distance). In addition, the diameter of our latest product - TENT DOME can be optional from 3m (10') to 100m (300').